Shipping Policy
Thank you for visiting and shopping at Mulberry Manor Boutique. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING
SHIPMENT PROCESSING TIME
All orders are normally processed within 1-2 business days unless an item is on back order. Orders are not shipped or delivered on Saturdays, Sundays or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone if provided.
Shipping rates & delivery estimates
The following carriers are used by Mulberry Manor Boutique - USPS and UPS. A variety of shipping rates are provided at checkout. Shipping rates for your order will be automatically carrier calculated based on delivery time, package size and weight. Please refer to tracking numbers for expected delivery time. Delivery delays can occasionally occur.
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mulberry Manor Boutique is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Mulberry Manor Boutique is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us immediately to file a claim. All claims must be submitted within 3 days of order delivery. Please save all packaging materials and damaged goods before filing a claim. When filing a claim please submit images of the damaged package and/or items received. Submit your claim by contacting us at info@mulberrymanorboutique.com. Once we review the claim, we will either issue an immediate full or partial refund or send a return label to the recipient via email. All shipping for returned items are paid by the original purchaser. Please package all damaged items in the original package (if undamaged) and return to sender using the label provided. Once we receive the damaged item it will be inspected. Upon inspection we will then determine if a refund is appropriate. All refunds will be issued to the original method of payment. Return shipping will be deducted from the refund amount.
Shipment to P.O. boxes or APO/FPO addresses
Mulberry Manor Boutique ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
INTERNATIONAL SHIPPING
Mulberry Manor Boutique ships outside the U.S. to most international destinations.
Shipment processing time
All orders are normally processed within 1-2 business days. Orders are not shipped or delivered on Saturdays, Sundays or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone if provided.
Shipping rates & delivery estimates
Shipping charges for your order will be automatically carrier calculated based on delivery time, package size and weight and displayed at checkout. The following carriers are used by Mulberry Manor Boutique for international orders - USPS.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mulberry Manor Boutique is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Mulberry Manor Boutique is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us immediately to file a claim. All claims must be submitted within 3 days of order delivery. Please save all packaging materials and damaged goods before filing a claim. When filing a claim please submit images of the damaged package and/or items received. Submit your claim by contacting us at info@mulberrymanorboutique.com. Once we review the claim, we will either issue an immediate full or partial refund or send a return label to the recipient via email. All shipping for returned items are paid by the original purchaser. Please package all damaged items in the original package (if undamaged) and return to sender using the label provided. Once we receive the damaged item it will be inspected. Upon inspection we will then determine if a refund is appropriate. All refunds will be issued to the original method of payment. Return shipping will be deducted from the refund amount.
